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Frequently Asked Questions

What is the difference between the Sensitive Skin and Stain + Odor detergent formulas?

Our Stain + Odor laundry detergent formulas contain enzymes to fight stubborn stains. Enzymes are molecules that target the removal of one type of ...

Will Dropps work in hard water? Soft water?

Yes, Dropps are designed to work in both hard and soft water systems.

My pod didn't dissolve in the wash all the way. What should I do?

If dissolution issues are noticed (such as the pod membrane does not dissolve or residue is observed on washing machine gasket/clothing/dishes) us...

My pods are stuck together. What should I do?

Pods that are stuck together should never be pulled apart or cut open. Please contact customer support within 30 days for a replacement.

Can Dropps be used for military/ACU uniforms?

Yes, Dropps laundry detergent pods do not contain optical brighteners making them suitable for military/ACU uniforms. Always check the garment fab...

What types of clothes can I wash with Dropps Sensitive Skin Laundry Detergent Pods?

Dropps Sensitive Skin Laundry Detergent Pods are specially formulated for the machine to not cause shrinking, stretching, or fading on darks, wash...

Are Dropps Sensitive Skin Laundry Detergent Pods safe to use on delicates and natural fabrics?

Yes! Dropps Sensitive Skin Laundry Detergent Pods are gentle on fine fabrics, and free of protein based enzymes that can cause damage to natural f...

Are Dropps suitable for septic tanks and grey water systems?

Yes, they are! The ingredients will not negatively affect septic systems, and will not harm aquatic life or wildlife in contact with grey water ru...

Are Dropps compatible with HE washing machines?

Yes, they are compatible with all machines: HE/high efficiency, standard, front loaders, and top loaders.