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Frequently Asked Questions

Is there a correct way to load the dishwasher?

Every dishwasher is different, so always refer to your owner’s manual, but the general principles of loading a dishwasher are typically the same. ...

Can Dropps dishwasher detergent pods be used on sterling silver?

Items like sterling silver and fine china should not be washed in a dishwasher and should be gently washed by hand. A good rule of thumb is to lea...

Will Dropps work in hard water? Soft water?

Yes, Dropps are designed to work in both hard and soft water systems.

My dishwasher detergent pod didn't dissolve in the wash all the way. What should I do?

For automatic dishwasher cleaning, ensure the dispenser drawer is not blocked. Anything can block it - utensils, glasses, or larger items like dis...

Can I add a rinse aid to my machine to use with the dishwasher detergent pod?

Yes, Dropps dishwasher detergent pods are compatible with rinse aids.

Do I need to pre-wash my dishes before I put them in the dishwasher?

Nope! Dropps Dishwasher Detergent Pods power away baked on food - no pre-wash needed.

My dishwasher has a rinse aid dispenser. Do I need to use rinse aid?

No! Dropps Dishwasher Detergent pods are great at removing spots and film on glassware - no rinse aid required.

I have a dishwasher with a small dispenser drawer. Will Dropps Dishwasher Detergent Pods fit?

Yes, our Dishwasher Detergent Pods are designed to fit all machines - even compact apartment and european dishwasher models.

Can I put the dishwasher tablet in the bottom of the dishwasher?

Dishwasher detergent pods should always be placed in the detergent dispenser compartment. If you leave place the pod at the bottom of the dishwash...

My pod didn't dissolve in the wash all the way. What should I do?

If dissolution issues are noticed (such as the pod membrane does not dissolve or residue is observed on washing machine gasket/clothing/dishes) us...

My pods are stuck together. What should I do?

Pods that are stuck together should never be pulled apart or cut open. Please contact customer support within 30 days for a replacement.