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Frequently Asked Questions

Will Dropps work in hard water? Soft water?

Yes, Dropps are designed to work in both hard and soft water systems.

Can Dropps Fabric Softener Pods be placed in the machine at the same time as the detergent?

Yes, Dropps Fabric Softener Pods are added to the washer drum at the beginning of the wash cycle with your laundry detergent. Do not place the pod...

Can Dropps Fabric Softener Pods be used with athletic wear?

Yes, Dropps Fabric Softener Pods are suitable for use with athletic wear. Instead of coating fibers with a softening residue, they flow through fa...

My pod didn't dissolve in the wash all the way. What should I do?

If dissolution issues are noticed (such as the pod membrane does not dissolve or residue is observed on washing machine gasket/clothing/dishes) us...

My pods are stuck together. What should I do?

Pods that are stuck together should never be pulled apart or cut open. Please contact customer support within 30 days for a replacement.

Can I use Dropps laundry detergent, fabric softener, and oxi booster pods together?

Yes, Dropps laundry detergent pods are designed to be used with our full laundry product line including our fabric softener pods and our chlorine-...

Should I worry about staining or residues?

No, Dropps are free of artificial colorants and dyes, and are designed for use in all water temperatures. They rinse fully and will not stain your...

Are Dropps compatible with HE washing machines?

Yes, they are compatible with all machines: HE/high efficiency, standard, front loaders, and top loaders.