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Frequently Asked Questions

Will Dropps work in hard water? Soft water?

Yes, Dropps are designed to work in both hard and soft water systems.

My pod didn't dissolve in the wash all the way. What should I do?

If dissolution issues are noticed (such as the pod membrane does not dissolve or residue is observed on washing machine gasket/clothing/dishes) us...

My pods are stuck together. What should I do?

Pods that are stuck together should never be pulled apart or cut open. Please contact customer support within 30 days for a replacement.

Can Dropps be used for military/ACU uniforms?

Yes, Dropps laundry detergent pods do not contain optical brighteners making them suitable for military/ACU uniforms. Always check the garment fab...

How should I store Dropps?

As with any household cleaning product, store your laundry detergent in a secure location, away from small children and pets. Keep detergent in it...

Can I use Dropps laundry detergent, fabric softener, and oxi booster pods together?

Yes, Dropps laundry detergent pods are designed to be used with our full laundry product line including our fabric softener pods and our chlorine-...

Should I worry about staining or residues?

No, Dropps are free of artificial colorants and dyes, and are designed for use in all water temperatures. They rinse fully and will not stain your...

Are Dropps suitable for septic tanks and grey water systems?

Yes, they are! The ingredients will not negatively affect septic systems, and will not harm aquatic life or wildlife in contact with grey water ru...

Will Dropps work in cold water?

Yes, our pods are formulated for all temperatures: hot, warm, and energy-saving cold water.

Are Dropps compatible with HE washing machines?

Yes, they are compatible with all machines: HE/high efficiency, standard, front loaders, and top loaders.