Frequently Asked Questions
Why is there static cling?
Science fact: you might be over-drying. Wool dryer balls will reduce drying time. If your dryer does not have an auto-shutoff sensor, try setting y...
Can I use dryer balls with very wet laundry?
Yep, toss them in with your laundry regardless of how wet it is. If your laundry comes out of the spin cycle very dry, keep an eye on your dry time...
Do I need to match the dryer ball color with my laundry?
No, the color of the wool dryer balls will not transfer. If you have garments that bleed (like dark denim or red shirts) and are concerned about th...
Does the wool come from sheep where mulesing is practiced?
Absolutely not! We are very careful to source our wool from New Zealand, which is the country with the strictest laws regarding the health and welf...
Will they leave lint on dark clothes?
No. The wool dryer balls do not shed, and are meant to be used on dark, light, and colored loads.
When do dryer balls need to be replaced?
You’ll know it’s time to replace your dryer balls when the felt starts to loosen up, and they begin to unravel. Our dryer balls last over 10,000 lo...
Are dryer balls safe around pets?
Yes! They’re all natural, so no need to worry if your dog steals them from the dryer. Added bonus for pet parents: wool dryer balls may help captur...
How many dryer balls do I use?
Our balls are extra-large, so we recommend using one per load. You can use more if you have a large capacity dryer or heavy items like towels. The ...
What is the difference between the Sensitive Skin and Stain + Odor detergent formulas?
Our Stain + Odor laundry detergent formulas contain enzymes to fight stubborn stains. Enzymes are molecules that target the removal of one type of ...
Is there a correct way to load the dishwasher?
Every dishwasher is different, so always refer to your owner’s manual, but the general principles of loading a dishwasher are typically the same. ...
Will Dropps work in hard water? Soft water?
Yes, Dropps are designed to work in both hard and soft water systems.
My dishwasher detergent pod didn't dissolve in the wash all the way. What should I do?
For automatic dishwasher cleaning, ensure the dispenser drawer is not blocked. Anything can block it - utensils, glasses, or larger items like dis...