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Dear Dropps Community Members,

I am reaching out to address the evolving global COVID-19 (coronavirus) situation. As a member of the Dropps family, your health and safety are priority number one.

You’ve probably seen the news that cleaning supplies are selling out throughout the country. We’ve got you covered with delivery to your door - no need to leave your home. With demand surging beyond anyone’s expectations, we can’t guarantee that every item will stay in stock, but you can be sure that we are doing everything we can to maintain inventory. We source our ingredients and manufacture our products here in the United States. Our supply chain is intact and we have not seen a disruption to date. Rest assured, we are reserving stock for wash plan subscribers who are due to bill in the coming weeks. 

While other retailers are raising prices on in-demand items, we will never engage in surge pricing. 

Lastly, our warehouse team is committed to shipping your orders during business hours (M-F) within 24 hours of receipt. Should any delays occur we will inform you.

Keep calm and wash on,

Jonathan Propper

Dropps Founder & CEO

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COVID-19 Update 4/7/2020

Here's what we're doing for employees:

  • Our top concern is ensuring the health and safety of our employees. 
  • We offer paid sick leave, paid (50%) childcare leave, and paid leave of absence for vulnerable team members
  • Provision of masks, gloves, sanitizer and hand soap
  • Cleaning & disinfecting our workplaces every hour
  • Social distancing as much as possible
  • Shipping partners are not allowed to enter our warehouse
  • COVID-19 preparedness training (https://www.stopcovid.co/)
  • Temperature testing and recording every morning
  • Remote work for non-warehouse employees

Here's what we're doing for customers:

  • We’re prioritizing delivery for existing and new subscription customers to ensure no disruption to ongoing wash plan subscriptions
  • While other retailers are raising prices on in-demand items, we will never engage in surge pricing

Here's what we are doing for our communities:

  • We're donating laundry detergent to hospitals and healthcare workers to meet increased laundry demands. 

14 comments

  • Was clicking on news story on YouTube when the usual advert appeared first. As I was readying to click Skip, your story/msg got me hooked and I laughed and clicked on ad to find out more about Dropps. Too funny! I’ll check it out with my wife (she won’t let me near laundry) and see if Dropps is in our future. Kudos on the ad!

    Rob Mitchell
  • Best. Commercial. Hands. Down.
    Seriously, after seeing this commercial, it makes me wonder why I’ll ever use my old product ever again!
    Thanks, Jonathan., well done!

    Laura Buehler
  • I am thrilled to find your products again! Found the laundry pods while on vacation . Very happy with your product, but have been unable to find Dropps locally. We will be placing our order soon. Looking forward to using it again. Also pleased to see how well your company is handling this. Covid problem. Thanks for helping so many.

    Susan
  • I am so happy to have made the switch (about a year ago, I think), even before all this happened with Covid 19 simply based on your business ethics toward the environment and still providing a quality product. To read that you’re taking care of your employees just as much as you take care of my family makes me proud to say I use Dropps and I have been telling all of my extended family they should make the switch too.
    Thank you, for all you guys do!

    Paula Scott
  • 100% the best commercial i look forward to watching every time it pops up! Thank you for being an honest and transparent company that i feel good about being environmentally responsible.

    grace vitt

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