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Dear Dropps Community Members,

I am reaching out to address the evolving global COVID-19 (coronavirus) situation. As a member of the Dropps family, your health and safety are priority number one.

You’ve probably seen the news that cleaning supplies are selling out throughout the country. We’ve got you covered with delivery to your door - no need to leave your home. With demand surging beyond anyone’s expectations, we can’t guarantee that every item will stay in stock, but you can be sure that we are doing everything we can to maintain inventory. We source our ingredients and manufacture our products here in the United States. Our supply chain is intact and we have not seen a disruption to date. Rest assured, we are reserving stock for wash plan subscribers who are due to bill in the coming weeks. 

While other retailers are raising prices on in-demand items, we will never engage in surge pricing. 

Lastly, our warehouse team is committed to shipping your orders during business hours (M-F) within 24 hours of receipt. Should any delays occur we will inform you.

Keep calm and wash on,

Jonathan Propper

Dropps Founder & CEO

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COVID-19 Update 4/7/2020

Here's what we're doing for employees:

  • Our top concern is ensuring the health and safety of our employees. 
  • We offer paid sick leave, paid (50%) childcare leave, and paid leave of absence for vulnerable team members
  • Provision of masks, gloves, sanitizer and hand soap
  • Cleaning & disinfecting our workplaces every hour
  • Social distancing as much as possible
  • Shipping partners are not allowed to enter our warehouse
  • COVID-19 preparedness training (https://www.stopcovid.co/)
  • Temperature testing and recording every morning
  • Remote work for non-warehouse employees

Here's what we're doing for customers:

  • We’re prioritizing delivery for existing and new subscription customers to ensure no disruption to ongoing wash plan subscriptions
  • While other retailers are raising prices on in-demand items, we will never engage in surge pricing

Here's what we are doing for our communities:

  • We're donating laundry detergent to hospitals and healthcare workers to meet increased laundry demands. 

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9 comments

  • I’m so moved by your statement and commitment to a planet that works for everyone. Thank you for donating to healthcare workers. Please let me know if there is a way I can support that directly, or if I should just keep buying your terrific product! I’m actually quite amazed that this tiny bit of detergent actually cleans a whole load of clothes! Is there magic in there? :-7

    Thank you for being amazing! Keep it up!
    LyP

    Lynn Perry
  • Thank you Dropps for all of your hard work during these uncertain times. It helps put my mind at ease knowing my regular product will still be delivered by a company taking proactive steps to protect the health and well being of their employees and sourcing their ingredients in the USA. Having a household with immunocompromised individuals makes precautions and protocols more strenuous and your service has alleviated some of the worry by making it less necessary to venture out. THANK YOU!!

    Whitney Keatley
  • Your company’s selfless actions are quite laudable. Thank you all for emplacing the current measures and policies during this tribulation and for bearing it with the rest of the world. I truly appreciate your consideration during normal operations, but even more so now. I hope you all and your families the best as members of the Dropps team.

    Alex Kerschl
  • Thank you for being there and easing my reason to go out of the house during this covid19 stuff. I am
    Spreading the word, love your products and ease of receiving your MADE IN AMERICA product!!

    Sandra schurr

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